Triarte Artesanato
Contact
Use Triarte’s official channels for access, purchases, downloads, physical custom orders, policy questions or general support.
Official support channel
Triarte’s main support channel is atendimento@triarte.com.br. Use it for requests related to the website, customer account, purchases, content access, questions and support.
- E-mail: atendimento@triarte.com.br
- Official website: www.triarte.com.br
Before contacting us
To help us respond faster, send a clear message and include the information needed to locate your request.
- Full name.
- E-mail used for the account or purchase.
- Order number, if available.
- Clear description of the issue or question.
- A screenshot, if it helps explain the situation.
Response time
Triarte aims to respond with care and clarity. Response time may vary depending on message volume, weekends, holidays, complexity or manual checking.
Support safety
Triarte never asks for passwords by email, WhatsApp, or message. Customer access uses email and password; codes sent by email are used only for registration and password recovery. For payments, use only the official methods shown on the website.
The Brazilian Portuguese version is the main reference for interpreting these texts. Translations are provided to help international visitors understand them.