Privacy policy

Triarte may collect data provided by the user and data needed for account access, support, purchases, downloads, payments, delivery and communication.

• ✓Name, e-mail, phone and document, when needed.
• ✓Delivery address for physical custom orders.
• ✓Order data, purchase history, downloads and subscriptions.
• ✓Messages sent to support.
• ✓Basic technical information for access, security and website operation.

Data may be used to create and protect the customer account, release content access, process orders, provide support, comply with legal obligations, prevent fraud, improve the website and communicate Triarte-related information.

• ✓Authentication by email and password, with temporary codes only for registration and password recovery.
• ✓Release of downloads and order tracking.
• ✓Support and replies to requests.
• ✓Compliance with legal, tax and regulatory obligations.
• ✓Improvement of experience, security and platform operation.

Triarte may share data only when necessary for platform operation, legal compliance, protection of rights, payment processing, product delivery or use of contracted technical services.

Triarte does not sell personal data to advertisers.

The website may use cookies or similar technologies for session, language, security, preferences, performance measurement and basic operation. External analytics or advertising tools must be configured in line with applicable law.

Triarte seeks to adopt reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration or misuse.

Data will be kept for the time needed to fulfill the stated purposes, legal obligations, dispute resolution, fraud prevention and regular exercise of rights.

Data subjects may request information, correction, update, deletion, consent review and other rights provided by applicable law. Requests must be sent to atendimento@triarte.com.br.